Privacy Policy
Your privacy matters to Pick & Pay Orlando. This policy explains how we collect, use, store, and protect the information you provide when visiting our website, requesting a quote, or selling a vehicle to us.
Introduction
At Pick & Pay Orlando, we think your privacy is extremely important. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, call us, request a quote, or sell a vehicle to us.
By using pickandpayorlando.com, you agree to the practices outlined in this Privacy Policy.
Information We Collect
When you contact us or use our website, we may collect:
- Contact Information: Name, phone number, email address, mailing address, and pickup address.
- Vehicle Information: Year, make, model, mileage, VIN, condition, title status, and related vehicle details.
- Website Usage Data: Technical information regarding your interaction with our website.
How We Use Your Information
- Provide accurate cash offers for your vehicle.
- Schedule vehicle pickup and towing services.
- Process vehicle purchases and payments.
- Follow up regarding incomplete quote requests.
- Improve website functionality and user experience.
- Analyze website traffic and technical performance.
- Comply with Florida and federal legal requirements.
We do not use your information for automated decision-making or profiling beyond the vehicle sale process.
SMS And Phone Communication Consent
When you provide your phone number through our website or quote forms, you consent to receiving communications from Pick & Pay Orlando related to your quote request or vehicle sale.
- Message and data rates may apply.
- Message frequency varies by inquiry.
- You may opt out by replying STOP to text messages.
- You may unsubscribe from marketing emails at any time.
We do not send unsolicited marketing text messages.
Cookies And Tracking Technologies
Our website uses cookies to improve performance and user experience. Cookies are small files stored on your device.
- Essential Cookies: Required for website functionality.
- Analytics Cookies: Help us understand visitor behavior and website performance.
- Advertising Cookies: May be used to provide relevant advertising and remarketing.
You can disable cookies through your browser settings, although doing so may affect website functionality.
How We Share Your Information
Pick & Pay Orlando does not sell, rent, or trade personal information. We only share information under limited circumstances:
- Service Providers: Trusted vendors, towing partners, website providers, and payment processors.
- Legal Compliance: When required by law, court order, government request, or DMV requirements.
- Business Transfers: During mergers, acquisitions, or asset transfers.
All third parties receiving information are expected to maintain appropriate security standards.
Data Storage And Security
We use commercially reasonable safeguards to protect personal information. Security measures may include:
- SSL/TLS encrypted website communication.
- Restricted employee access to customer information.
- Regular review of internal security practices.
- Secure storage systems and access controls.
No internet transmission or electronic storage system can be guaranteed 100% secure.
Data Retention
We retain information for as long as necessary to complete vehicle transactions and comply with applicable recordkeeping requirements.
Once retention is no longer required, information may be deleted, anonymized, or securely archived.
Your Rights And Choices
You may have the following rights:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of personal information where legally permitted.
- Opt out of text messages, emails, and cookie-based tracking.
To exercise any of these rights, contact us at (888) 781-2436.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of external websites.
We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are intended for individuals 18 years of age or older. We do not knowingly collect information from children.
If you believe a child has submitted personal information to us, please contact us immediately.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time. Changes become effective when posted on this page.
Your continued use of our website after updates are posted constitutes acceptance of the revised policy.
Contact Us
If you have questions regarding this Privacy Policy, contact us:
- Business Name: Pick & Pay Orlando
- Website: pickandpayorlando.com
- Phone: (888) 781-2436
- Location: Orlando, FL
We are committed to addressing privacy concerns promptly and transparently.
Why Pick & Pay Orlando
Free vehicle pickup and towing throughout Orlando and Central Florida.
Cash paid directly at pickup with no unnecessary delays.
We purchase many vehicles without titles when legally permitted.
We're an Orlando-based company, not a national chain.
No hidden fees or last-minute price reductions.
Real people reviewing your vehicle, not automated lowball systems.
Questions About Your Privacy?
If you have any questions regarding this Privacy Policy or how your information is handled, contact Pick & Pay Orlando today.